1. SHIPPING & DELIVERY POLICY
We supply delivery to any address within Australia and International.
On the front, we deliver to most countries that our logistics partners have affiliates in and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly and safely. For a list of countries that we deliver to and our charges, you may select your item and proceed to the check out page as charges are based on weight & volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration.
2. ORDER STATUS & TRACKING
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing, public holidays and dispatching of order. An email confirmation will be sent for all orders once received.
NATIONAL (AUSTRALIA) Deliveries
Standard Courier – We use couriers to deliver our items, it takes approximately 1 – 7 working days to reach you from the time of order, depending on your region, most states NSW,SA,QLD,VIC & TAS have an approx. transit time of 1 – 3 working days, exception for WA and NT with approx. 7 working days
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders
International Deliveries
For all international deliveries, we will calculate per order accordingly, please email us with your request and order at HERE and we will supply up to date freight costs and delivery time. The time taken is dependent on our logistics partners and their affiliates. However, rest assured that your order is safely on its way and we will email all necessary details for tracking and delivery time.
3. TAXES, DUTIES & TARIFFS
For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.
4. MODE OF PAYMENTS
We accept payments through PayPal via VISA/MASTER credit and debit cards, American Express and PayPal. Please visit www.paypal.com for more information. We do not accept payments via ATM or inter-bank transfers.